InGate

Quick, Secure, and Hassle-Free Check-Ins

Case study

Duration 8 weeks

About the project

InGate

Streamline your Visitor Management System with ease and security.

My role

As a UI/UX Designer for VMS, I design intuitive and efficient interfaces to streamline visitor management and enhance user experience #Research, #Design, #Prototyping, #Usability.

Project Description

InGate is a smart, secure Visitor Management System app that simplifies entry processes with a user-friendly design. Featuring real-time tracking and efficient data management, it ensures seamless coordination between visitors and hosts. Enhance your VMS experience with InGate for effortless front desk management.

The Problem

The offline Visitor Management System faces challenges with no digital records, leading to manual tracking and inefficiency. Visitors and hosts experience delays due to the absence of streamlined processes. Admins struggle with managing visitor data effectively without automated systems and real-time updates

Design Process

Empathy

Understand user needs and pain points through research.

Define

Identify the core problem by analysing user insights and competitor analysis.

Ideate

Brainstorm, card sorting creative solutions to address the identified problem.

Prototype

Create quick, low-fidelity wireframe, visual design and prototype.

Test

Check usability, collect feedback on prototypes and refine the design.

User Personas

Definition & Ideation

Problem Definition

Inefficient and Manual Processes: The system relies on manual entry, causing delays, errors, and added workload for staff, making check-ins slow.


Lack of Real-Time Access to Visitor Data: Without digital records, accessing up-to-date visitor information is difficult, affecting decision-making and communication.


Need for Streamlined, User-Friendly Solution: The system lacks a simple, intuitive interface, requiring a solution that simplifies check-ins and automates data management for better efficiency.

The Solution

Automated Check-In Process: Implement a digital check-in system that automatically logs visitor data, reducing manual entry errors and speeding up the process for both visitors and staff.


Centralised Database: Create a centralised digital database for real-time access to visitor information, allowing admins and hosts to quickly retrieve and manage data.


Intuitive Interface: Design a user-friendly interface for both visitors and admins that simplifies the check-in process, provides easy access to visitor details, and enhances overall system efficiency.

Card Sorting

User Journey

Infomation Architecture

User Flow

Style guide

Color Palette

Primary Color: #2F3380 (Blue) For buttons, links, and calls to action; conveys trust and engagement.
Secondary Color: #E0B300 (Yellow) For highlights and secondary elements.

Tertiary Color: #2C2C2C (Gray) For subtle text and borders.

Background Color: #FFFFFF (White) Clean, neutral backdrop that enhances readability.

2F3380

E0B300

2C2C2C

FFFFFF

Style guide

Typefaces

Inter: Used for mobile screens to maintain a clean, professional, and highly readable design. Its versatility in body text and UI elements ensures a smooth user experience on smaller devices.

Poppins: Used for tablet and web screens, adding a modern, geometric flair to headings and titles. Its stylish and bold look makes larger text stand out, enhancing the overall design on bigger screens.

Aa

Inter

Aa

Poppins

Hi-fi Design

Home Screen

Current Visitors: A section showing visitors currently checked in, with names, check-in times, and meeting details.

Upcoming Visitors: A preview of scheduled visitors, including names, arrival times, and meeting agendas.

Visitor Statistics: A graphical representation of total visitors to date, broken down by day, week, or month for easy analysis.

Notifications: A section displaying recent notifications like visitor arrivals, pending approvals, or important updates.

Calender Screen

The Calendar Screen allows hosts to view today's scheduled visits with details such as visitor names, check-in times, and meeting duration. It provides an easy overview of the day’s appointments for efficient management.

Desktop Home

Current Visitors: A section showing visitors currently checked in, with names, check-in times, and meeting details.

Upcoming Visitors: A preview of scheduled visitors, including names, arrival times, and meeting agendas.

Visitor Statistics: A graphical representation of total visitors to date, broken down by day, week, or month for easy analysis.

Visitor Log

Current Visitors: A section showing visitors currently checked in, with names, check-in times, and meeting details.

Upcoming Visitors: A preview of scheduled visitors, including names, arrival times.

Mobile Design

Desktop Design

Macbook Pro

Tab Design

Visitor Registration

Visitor Form: Fields for name, contact, ID, and visit purpose.

Host Selection: Dropdown or search for host.

Pre-Check: Upload ID proof/certificate and confirm.

Impact

Faster QR-based visitor check-in

Smoother host approval flow

Real-time visitor tracking & logs

Reduced errors with digital badges

Learnings

Speed is critical at entry points

Clear status = better user confidence

Pre-registration improves efficiency

Balance security with simplicity